Reservations
Room availability, stay preferences, group bookings and applicable booking conditions. Our reservations team is the right starting point for any accommodation enquiry.
Contact
We are here before, during and after your stay
Choose the right contact route for your enquiry and our team will respond promptly with the information you need.
Contact
How can we help?
Whether you are planning a reservation, preparing for arrival or have a question about resort facilities, the Tremorian Royal team is ready to assist. Reach us by phone at +64 7 482 6391 or by email at info@tremorianroyalinn.com.
Guest Services
Arrival planning, property access, facilities, dining questions and practical requests during your stay. We are here to make your visit as smooth as possible.
General Enquiries
Event planning, entertainment programming, gaming floor information and any other questions about Tremorian Royal. If you are not sure where to start, this is the right place.
FAQ
Plan your visit
How quickly will I receive a reply?
For time-sensitive questions, calling us directly at +64 7 482 6391 is the fastest route. Email enquiries sent to info@tremorianroyalinn.com are responded to as promptly as possible during resort operating hours.
How do I send a booking request?
Select your preferred dates using the availability tool on this site, or contact our reservations team directly by phone or email with your dates and room preferences.
Where can I find operating hours?
Our guest services team can provide current operating hours for all resort areas, including dining and the gaming floor. Get in touch before your arrival and we will have the details ready.
Can I ask about parking or transport?
Absolutely. Guest services can assist with arrival planning, including parking and transport questions. Contact us ahead of your visit and we will help you prepare.
Can I request accessibility information?
Yes. Please describe the specific features or assistance you require and our team will provide the relevant information and make the appropriate arrangements ahead of your stay.
Where are booking terms provided?
Rate, cancellation and payment conditions are communicated alongside your booking details. If you have questions before confirming, our reservations team is happy to walk you through them.